Privacy Policy
At ProudPatriot, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://proudpatriot.co, make a purchase, or interact with our services (collectively, the “Service”).
We comply with the UK GDPR and the Data Protection Act 2018. If you have any questions, contact us at contact@support.proudpatriot.co.
1. Information We Collect
Information you provide:
• Account details (name, email, password)
• Order information (shipping address, phone number, payment details via our processors)
• Communications with us
• Membership/subscription preferences
Information collected automatically:
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, actions taken)
• Cookies and tracking technologies (see our Cookie section below)
From third parties: We may receive information from payment processors, fulfilment partners, and analytics tools.
2. How We Use Your Information
We use your personal data for:
• Processing orders and payments
• Providing customer service and managing memberships
• Sending order updates and (with consent) marketing communications
• Improving our website and products
• Fraud prevention, security, and legal compliance
• Analytics and business insights
3. Legal Basis for Processing (UK GDPR)
We rely on:
• Performance of a contract (e.g., fulfilling your order)
• Legitimate interests (e.g., improving our service, marketing where appropriate)
• Legal obligations
• Consent (where required, e.g., for certain marketing or non-essential cookies)
You can withdraw consent at any time.
4. Sharing Your Information
We may share data with:
• Service providers (e.g., fulfilment partners, payment processors, email services, analytics like Google)
• Legal authorities when required by law
• In the event of a business transfer
We do not sell your personal data to third parties for marketing.
5. Cookies and Tracking
We use cookies and similar technologies for essential site functions, analytics, and personalised advertising. You can manage preferences via our Cookie Consent banner or your browser settings.
For more details and opt-out options, see our Cookie Policy (or banner settings).
6. Your Rights (UK GDPR)
You have the right to:
• Access, correct, or delete your personal data
• Object to or restrict processing
• Data portability
• Withdraw consent
• Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise these rights, email contact@support.proudpatriot.co. We will respond within one month.
7. International Transfers
If we transfer data outside the UK, we ensure appropriate safeguards are in place.
8. Data Retention
We keep your data only as long as necessary for the purposes outlined or as required by law.
9. Children’s Privacy
Our Service is not intended for children under 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy. The new date will be posted at the top. Continued use after changes means you accept the updates.
Contact Us
For any privacy questions or requests: